SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Grove is in the Good, with an area to improve tier ?, with 7 other homes in Newcastle upon Tyne.
91% of rated homes here are Good or Outstanding (England: 82%).
The Grove is one of 73 care homes in Newcastle upon Tyne: a 2-bed residential care home in Newcastle Upon Tyne, run by Flexible Support Options Limited. It is registered to care for people with a learning disability or autism. It is a small home for Newcastle upon Tyne, where the median is 35 beds.
Of the 6 closest rated homes, none is rated above it. 5 of Flexible Support Options Limited’s 5 rated homes are Good or Outstanding (compare care home groups). 7 other homes in Newcastle upon Tyne share its tier, “Good, with an area to improve”.
CQC's latest rating, from January 2024, is Good overall. It was Good for effective, caring, responsive and well-led as well. For safe, the rating was Requires improvement. It was also rated Good at the inspection before, in May 2018.
