SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Flexible Support Options Limited (Brilan) is in the Good tier ?, with 41 other homes in Newcastle upon Tyne.
91% of rated homes here are Good or Outstanding (England: 82%).
Flexible Support Options Limited (Brilan) at a glance
Flexible Support Options Limited (Brilan) is an independent 4-bed residential care home in Newcastle upon Tyne, registered with CQC under its own name. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Newcastle upon Tyne, where the typical home has 35 beds.
In January 2024, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in August 2018, was the same.
None of the 6 nearest rated homes has a higher rating. Flexible Support Options Limited runs 5 care homes, and all 5 rated are Good or Outstanding. Across Newcastle upon Tyne, 91% of rated homes are Good or Outstanding, against 82% for England.
