Nursing home · Newcastle upon Tyne

Balmoral Court Care Home

Ayton Street, Newcastle Upon Tyne, NE6 2DB

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 month ago ↓ Down from Good No registered manager

CQC rating

Requires improvement
Published 3 September 2026 Rated 1 month ago ?
  • SafeAre people protected from abuse and avoidable harm?53%Requires improvement
    See the breakdownHide the breakdown6 of 8 below good
    • Medicines optimisationSignificant shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • SafeguardingSome shortfalls
    • Infection prevention and controlGood
    • Safe environmentsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?63%Good
    See the breakdownHide the breakdown3 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Person-centred careSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • February 2021GoodSECRW
  • July 2019GoodSECRW
  • January 2018GoodSECRW
  • November 2016Requires improvementSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Newcastle upon Tyne

Balmoral Court Care Home is in the Requires improvement tier ?, with 5 other homes in Newcastle upon Tyne. 91% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 6 (8%)
  • Good, with Outstanding areas 4 (5%)
  • Good 42 (58%)
  • Good, with an area to improve 8 (11%)
  • Requires improvement 6 (8%)
  • Not yet rated 7 (10%)

See all 73 care homes in Newcastle upon Tyne →

Care homes nearby

  • The Grove
    Newcastle Upon Tyne · NE6 2DB · Residential care home · 2 bedsunder 0.1 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Flexible Support Options Limited (Brilan)
    Newcastle Upon Tyne · NE6 2DB · Residential care home · 4 bedsunder 0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Enhanced Elderly Care Service - Byker Hall Care Home
    Newcastle Upon Tyne · NE6 2SB · Nursing home · 95 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Byker Lodge
    Newcastle Upon Tyne · NE6 2AT · Residential care home · 25 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Astell Care Centre
    Newcastle Upon Tyne · NE6 3BR · Nursing home · 96 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 11 months ago
  • Garden Lodge
    Newcastle Upon Tyne · NE6 4EN · Residential care home · 41 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago

More care homes near NE6 2DB →

Other homes run by Crown Care IV Limited

6 care homes in total: 3 Good, 3 Requires improvement.

  • Highgrove
    Barnsley · S70 3PG · Nursing home · 67 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 months ago
  • The Richmond
    Doncaster · DN5 8BS · Nursing home · 50 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 11 months ago
  • The Royal
    Doncaster · DN11 0SN · Nursing home · 57 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 months ago
  • Buckingham Care Home
    Sheffield, Barnsley · S36 6BS · Residential care home · 72 beds
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago
  • Windsor Court Care Home
    Wallsend, North Tyneside · NE28 6SD · Nursing home · 44 beds
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 7 months ago

All 6 homes run by Crown Care IV Limited →

What the data says about Balmoral Court Care Home

Run by Crown Care IV Limited, Balmoral Court Care Home is a nursing home in Newcastle upon Tyne with 99 registered beds. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. The typical home in Newcastle upon Tyne has 35 beds, so this one is bigger than average.

CQC last rated the home in September 2026, giving it Requires improvement overall. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. That is down from Good in February 2021. That is more recent than most ratings in Newcastle upon Tyne, where the typical rating is about 3 years old. 15 of its 33 scored standards were below good, including “medicines optimisation”.

The nearest home with a higher rating is The Grove (Good), 0.0 km away. It is one of 6 homes run by Crown Care IV Limited. 3 of those with a rating are Good or Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2026. That is true of 90% of homes in Newcastle upon Tyne. In Newcastle upon Tyne, 91% of rated care homes are Good or Outstanding (England 82%). CQC's register shows no registered manager at the moment.