GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 9 months ago↑ Up from Req. improvementNew owner since December 2023
SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Treating people as individualsSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Westroyd Care Home is in the Good, with an area to improve tier ?, with 19 other homes in Leicestershire.
81% of rated homes here are Good or Outstanding (England: 82%).
Crown Care VI Limited runs Westroyd Care Home, a residential care home in Loughborough, Leicestershire with room for 31 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs.
CQC's latest rating, from January 2026, is Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. Before that, in May 2021, it was rated Requires improvement. That is more recent than most ratings in Leicestershire, where the typical rating is about 4 years old. 12 of its 33 scored standards were below good, including “independence, choice and control”.
None of the 6 nearest rated homes has a higher rating. The home changed owner in December 2023. 5 of Crown Care VI Limited’s 6 rated homes are Good or Outstanding (compare care home groups). Food hygiene inspectors scored the kitchen 4 out of 5 in February 2026. 82% of homes in Leicestershire score the top mark of 5. 19 other homes in Leicestershire share its tier, “Good, with an area to improve”.
