Nursing home · Southend-on-Sea

Clifton Lodge

Balmoral Road, Westcliff On Sea, SS0 7DB

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement

CQC rating

Good
Published 6 February 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 32 good, 1 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • March 2019Requires improvementSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Southend-on-Sea

Clifton Lodge is in the Good tier ?, with 60 other homes in Southend-on-Sea. 91% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (2%)
  • Good, with Outstanding areas 1 (1%)
  • Good 61 (73%)
  • Good, with an area to improve 6 (7%)
  • Requires improvement 6 (7%)
  • Inadequate 1 (1%)
  • Not yet rated 6 (7%)

See all 83 care homes in Southend-on-Sea →

Care homes nearby

  • Cedars Care Home
    Southend On Sea, Southend-on-Sea · SS2 6FQ · Nursing home · 48 beds0.2 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago
  • Beacon House
    Westcliff On Sea, Southend-on-Sea · SS0 7DR · Residential care home · 5 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Abbeyfield - St George's House
    Westcliff On Sea, Southend-on-Sea · SS0 7PH · Residential care home · 26 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Milton House
    Westcliff On Sea, Southend-on-Sea · SS0 7PJ · Residential care home · 29 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago
  • Blakeney House
    Westcliff On Sea, Southend-on-Sea · SS0 7PQ · Residential care home · 10 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • The Hollies
    Westcliff On Sea, Southend-on-Sea · SS0 7NE · Residential care home · 10 beds0.7 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago

More care homes near SS0 7DB →

Other homes run by Essex Partnership University NHS Foundation Trust

2 care homes in total: 2 Good.

  • Rawreth Court
    Rayleigh, Essex · SS6 9RN · Nursing home · 35 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month

All 2 homes run by Essex Partnership University NHS Foundation Trust →

Clifton Lodge at a glance

Clifton Lodge is one of 83 care homes in Southend-on-Sea: a 35-bed nursing home in Westcliff On Sea, run by Essex Partnership University NHS Foundation Trust. CQC registers it to look after older people, people with dementia, younger adults and people with mental health needs. That is larger than most homes in Southend-on-Sea, where the typical home has 17 beds.

In February 2025, CQC gave it Good overall, and Good for each of the five key questions too. Before that, in March 2019, it was rated Requires improvement. 1 of its 33 scored standards were below good, including “workforce wellbeing and enablement”.

Essex Partnership University NHS Foundation Trust runs 2 care homes, and all 2 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. The kitchen has a food hygiene rating of 5 (very good), from January 2026. That is true of 83% of homes in Southend-on-Sea. 60 other homes in Southend-on-Sea share its tier, “Good”.