SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Clock Tower Mews is in the Good, with an area to improve tier ?, with 22 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Run by CareTech Community Services Limited, Clock Tower Mews is a residential care home in Potters Bar, Hertfordshire with 8 registered beds. Its CQC registration covers people with a physical disability and people with a learning disability or autism. It is a small home for Hertfordshire, where the median is 30 beds.
CQC's latest rating, from March 2019, is Good overall. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. That is up from Inadequate in June 2018. CQC hasn't re-rated the home for over 5 years, like 53% of homes in Hertfordshire. Here is how rating age varies by council.
Its kitchen was rated 5 for food hygiene in July 2025. That is true of 92% of homes in Hertfordshire. Across Hertfordshire, 76% of rated homes are Good or Outstanding, against 82% for England. About 0.7 km away, Cooperscroft Care Home is rated Outstanding. CQC's register shows no registered manager at the moment. 13 of CareTech Community Services Limited’s 21 rated homes are Good or Outstanding (compare care home groups).
