Residential care home · Surrey

Combe House

Castle Road, Horsell, Woking, GU21 4ET

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 2 years ago ↑ Up from Req. improvement

CQC rating

Good
Published 27 March 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Equity in accessSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Workforce equality, diversity and inclusionSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 30 good, 3 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • February 2022Requires improvementSECRW
  • November 2020Requires improvementSECRW
  • December 2019Requires improvementSECRW previous owner
  • May 2019Requires improvementSECRW previous owner
  • November 2016GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Surrey

Combe House is in the Good tier ?, with 219 other homes in Surrey. 81% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 15 (4%)
  • Good, with Outstanding areas 15 (4%)
  • Good 220 (63%)
  • Good, with an area to improve 22 (6%)
  • Requires improvement 64 (18%)
  • Inadequate 1 (0%)
  • Not yet rated 12 (3%)

See all 349 care homes in Surrey →

Care homes nearby

  • Horsell Lodge
    Woking, Surrey · GU21 4JA · Nursing home · 70 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Kettlewell House Nursing Home
    Woking, Surrey · GU21 4HX · Nursing home · 37 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Woking Homes
    Woking, Surrey · GU22 7BE · Residential care home · 51 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 months ago
  • The Bernard Sunley Nursing and Dementia Care Home
    Woking, Surrey · GU22 8BT · Nursing home · 62 beds1.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Beech Trees
    Woking, Surrey · GU21 4RJ · Residential care home · 7 beds1.8 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 4 years ago
  • The Ranch
    Woking, Surrey · GU21 4PJ · Residential care home · 3 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago

More care homes near GU21 4ET →

Other homes run by Achieve Together Limited

139 care homes in total: 7 Outstanding, 108 Good, 23 Requires improvement, 1 Not yet rated.

  • Addington Road
    Wellingborough, North Northamptonshire · NN9 5UT · Residential care home · 2 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
  • Hayway
    Rushden, North Northamptonshire · NN10 6AG · Residential care home · 2 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
  • Highfields
    Swadlincote, Derbyshire · DE11 9AR · Residential care home · 5 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 7 months ago
  • Irchester 168
    Wellingborough, North Northamptonshire · NN29 7EW · Residential care home · 4 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
  • Rushden
    Rushden, North Northamptonshire · NN10 6BB · Residential care home · 5 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
  • The Regard Partnership Limited - Restormel Terrace
    Plymouth · PL4 6BJ · Residential care home · 4 beds
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 8 years ago

All 139 homes run by Achieve Together Limited →

Combe House in brief

Achieve Together Limited runs Combe House, a residential care home in Woking, Surrey with room for 7 residents. It is registered to care for younger adults, people with a physical disability and people with a learning disability or autism. That is smaller than most homes in Surrey, where the typical home has 30 beds.

Of the 6 closest rated homes, none is rated above it. 115 of Achieve Together Limited’s 138 rated homes are Good or Outstanding (compare care home groups). In Surrey, 81% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in January 2025. 87% of homes in Surrey also score 5.

CQC rated it Good overall and in all five key questions in March 2024. Its previous rating, in February 2022, was Requires improvement, so the home has improved. 3 of its 33 scored standards were below good, including “workforce equality, diversity and inclusion”.