SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Croftfield Residential Care Home is in the Good tier ?, with 47 other homes in Cumberland.
79% of rated homes here are Good or Outstanding (England: 82%).
Croftfield Residential Care Home is one of 78 care homes in Cumberland: a 22-bed residential care home in Carlisle, run by Mrs Velda Reilly. CQC registers it to look after older people, people with dementia and people with a physical disability.
CQC rated it Good overall and in all five key questions in January 2020. Its rating before that, in June 2017, was the same. At over 5 years old, this rating is older than most. 42% of ratings in Cumberland are as old (how rating age varies by council).
CQC's register shows no registered manager at the moment. In Cumberland, 79% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in February 2026. That is true of 90% of homes in Cumberland. None of the 6 nearest rated homes has a higher rating.
