SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Croftside is one of 59 care homes in Westmorland and Furness: a 33-bed residential care home in Milnthorpe, run by Westmorland and Furness Council. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
The kitchen has a food hygiene rating of 5 (very good), from July 2025. 96% of homes in Westmorland and Furness also score 5. In Westmorland and Furness, 89% of rated care homes are Good or Outstanding (England 82%). 10 of Westmorland and Furness Council’s 10 rated homes are Good or Outstanding (compare care home groups). Of the 5 closest rated homes, none is rated above it.
Its CQC rating, from January 2020, is Good across the board: overall and for every key question. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in June 2017, was the same. At over 5 years old, this rating is older than most. 53% of ratings in Westmorland and Furness are as old (how rating age varies by council).
