SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in November 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Cwello Lodge is a 8-bed residential care home in Southampton, run by Time 4 U Ltd. It is registered to care for older people, younger adults, people with a learning disability or autism and people with mental health needs. That is smaller than most homes in Southampton, where the typical home has 18 beds.
In April 2021, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Good at the inspection before, in May 2018. The rating is more than 5 years old. In Southampton, 40% of ratings are that old (see how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. The home changed owner in November 2024. Across Southampton, 85% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from June 2026. That is true of 88% of homes in Southampton.