SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Run by Chessel Support Services Ltd, Chessel Avenue is a residential care home in Southampton with 5 registered beds. CQC registers it to look after younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is a small home for Southampton, where the median is 18 beds.
32 other homes in Southampton share its tier, “Good”. There is no registered manager on CQC's register right now. 1 of Chessel Support Services Ltd’s 1 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it.
Its CQC rating, from September 2018, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in January 2016. The rating is more than 5 years old. In Southampton, 40% of ratings are that old (see how rating age varies by council).
