Residential care home · Southampton

Chesham House

194 West End Road, Bitterne, Southampton, SO18 6PN

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 2 months ago ↑ Up from Req. improvement

CQC rating

Good
Published 19 August 2026 Rated 2 months ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • January 2023Requires improvementSECRW
  • April 2021Inspected, no new rating
  • November 2017GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Southampton

Chesham House is in the Good tier ?, with 32 other homes in Southampton. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (2%)
  • Good, with Outstanding areas 5 (10%)
  • Good 33 (66%)
  • Good, with an area to improve 2 (4%)
  • Requires improvement 7 (14%)
  • Not yet rated 2 (4%)

See all 50 care homes in Southampton →

Care homes nearby

  • Moorhill Care Home
    Southampton, Hampshire · SO30 3AZ · Residential care home · 70 beds1.2 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • The Oaks
    Southampton, Hampshire · SO30 3SE · Residential care home · 5 beds1.5 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Leighside
    Southampton, Hampshire · SO30 3RE · Residential care home · 5 beds1.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Chessel Avenue
    Southampton · SO19 4DY · Residential care home · 5 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Oak Lodge Care Home
    Southampton · SO19 7NG · Nursing home · 71 beds1.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • St Katherine Care Home
    Southampton · SO18 1HJ · Residential care home · 24 beds1.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago

More care homes near SO18 6PN →

Other homes run by Community Homes of Intensive Care and Education Limited

65 care homes in total: 8 Outstanding, 52 Good, 5 Requires improvement.

  • Argyll House
    Swindon · SN2 7AS · Residential care home · 5 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
  • Bramerton
    Maidenhead, Windsor and Maidenhead · SL6 2DB · Residential care home · 11 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 7 years ago
  • Fountain View
    Southampton, Hampshire · SO32 1JD · Residential care home · 6 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
  • Fritham Lodge
    Southampton · SO16 4FU · Residential care home · 13 beds
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Good Rated 8 years ago
  • Heronsmede
    Old Windsor, Windsor and Maidenhead · SL4 2RX · Residential care home · 8 beds
    Outstanding S: GoodE: OutstandingC: GoodR: OutstandingW: Good Rated 7 years ago
  • Hurst House
    Swindon · SN25 3BY · Residential care home · 10 beds
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Good Rated 6 years ago

All 65 homes run by Community Homes of Intensive Care and Education Limited →

Chesham House in brief

Chesham House is one of 50 care homes in Southampton: a 10-bed residential care home in Southampton, run by Community Homes of Intensive Care and Education Limited. Its CQC registration covers younger adults and people with mental health needs. That is smaller than most homes in Southampton, where the typical home has 18 beds.

Of the 4 closest rated homes, none is rated above it. 60 of Community Homes of Intensive Care and Education Limited’s 65 rated homes are Good or Outstanding (compare care home groups). The kitchen has a food hygiene rating of 5 (very good), from December 2019. 88% of homes in Southampton also score 5. In Southampton, 85% of rated care homes are Good or Outstanding (England 82%).

Its CQC rating, from August 2026, is Good across the board: overall and for every key question. That is up from Requires improvement in January 2023. Ratings in Southampton are typically about 4 years old, which makes this one newer than most. CQC scored 33 standards, and every one was good.