SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC last rated the home in August 2018, giving it Outstanding overall. Caring and responsive were also Outstanding. CQC rated safe, effective and well-led as Good. At over 5 years old, this rating is older than most. 40% of ratings in Southampton are as old (how rating age varies by council).
None of the 6 nearest homes is rated Outstanding. Community Homes of Intensive Care and Education Limited runs 65 care homes, and 60 of the 65 rated are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from September 2024. That is true of 88% of homes in Southampton. It is the only home in Southampton in the “Outstanding” tier.