SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?★Outstanding
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Community Homes of Intensive Care and Education Limited runs Heronsmede, a residential care home in Old Windsor, Windsor and Maidenhead with room for 8 residents. It is registered to care for people with a learning disability or autism. That is smaller than most homes in Windsor and Maidenhead, where the typical home has 32 beds.
1 of the 6 nearest homes is also Outstanding. 60 of Community Homes of Intensive Care and Education Limited’s 65 rated homes are Good or Outstanding (compare care home groups). Its kitchen was rated 5 for food hygiene in January 2024. 81% of homes in Windsor and Maidenhead also score 5. 4 other homes in Windsor and Maidenhead share its tier, “Outstanding”.
The current CQC rating is Outstanding, published in November 2018. Effective and responsive were also Outstanding. CQC rated safe, caring and well-led as Good. Before that, in February 2016, it was rated Good. At over 5 years old, this rating is older than most. 49% of ratings in Windsor and Maidenhead are as old (how rating age varies by council).
