SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 9 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Manor Care Home is in the Requires improvement tier ?, with 9 other homes in Windsor and Maidenhead.
71% of rated homes here are Good or Outstanding (England: 82%).
The Manor Care Home is one of 35 care homes in Windsor and Maidenhead: a 65-bed nursing home in Windsor, run by Greensleeves Homes Trust. CQC registers it to look after older people, people with dementia, people with a physical disability and people with a sensory impairment. That is larger than most homes in Windsor and Maidenhead, where the typical home has 32 beds.
About 0.6 km away, Heronsmede is rated Outstanding. It is one of 26 homes run by Greensleeves Homes Trust. 18 of those with a rating are Good or Outstanding. In Windsor and Maidenhead, 71% of rated care homes are Good or Outstanding (England 82%).
The current CQC rating is Requires improvement, published in July 2026. It was Requires improvement for safe and well-led as well. CQC rated effective, caring and responsive as Good. Its rating before that, in February 2020, was the same. That is more recent than most ratings in Windsor and Maidenhead, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 9 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
