SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?93%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Care provision, integration and continuityGood
Providing InformationGood
Equity in accessExceptional
Equity in experiences and outcomesExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 28 good, 5 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Dalemead Care Home Limited is in the Good, with Outstanding areas tier ?, with 1 other home in Richmond upon Thames.
95% of rated homes here are Good or Outstanding (England: 82%).
Dalemead Care Home Limited is an independent 49-bed residential care home in Twickenham, Richmond upon Thames, registered with CQC under its own name. It is registered to care for people with dementia. Most homes in Richmond upon Thames are smaller: the median there is 8 beds.
The current CQC rating is Good, published in June 2025. Safe, effective, caring and well-led were also Good. For responsive, the rating was Outstanding. That matches its previous rating, from November 2019. Ratings in Richmond upon Thames are typically about 4 years old, which makes this one newer than most. None of its 33 scored standards was below good, and 5 were exceptional.
Across Richmond upon Thames, 95% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from January 2025. That is true of 92% of homes in Richmond upon Thames. None of the 6 nearest rated homes has a higher rating.
