SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Derham House is a 65-bed nursing home in Upminster, Havering, run by Barchester Healthcare Homes Limited. Its CQC registration covers older people and people with dementia. That is larger than most homes in Havering, where the typical home has 23 beds.
Of the 6 closest rated homes, none is rated above it. It is one of 210 homes run by Barchester Healthcare Homes Limited. 175 of those with a rating are Good or Outstanding. There is no registered manager on CQC's register right now. Its kitchen was rated 5 for food hygiene in September 2025. 93% of homes in Havering also score 5. 38 other homes in Havering share its tier, “Good”.
Its CQC rating, from January 2019, is Good across the board: overall and for every key question. Before that, in October 2017, it was rated Requires improvement. At over 5 years old, this rating is older than most. 30% of ratings in Havering are as old (how rating age varies by council).
