SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Firgrove House is in the Outstanding tier ?, with 10 other homes in South Gloucestershire.
96% of rated homes here are Good or Outstanding (England: 82%).
Improving Prospects Ltd runs Firgrove House, a residential care home in Bristol, South Gloucestershire with room for 20 residents. CQC registers it to look after older people, people with dementia and younger adults.
CQC last rated the home in January 2019, giving it Outstanding overall. Caring, responsive and well-led were also Outstanding. CQC rated safe and effective as Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. That is up from Good in November 2016. The rating is more than 5 years old. In South Gloucestershire, 40% of ratings are that old (see how rating age varies by council).
Its kitchen was rated 5 for food hygiene in March 2026. That is true of 86% of homes in South Gloucestershire. In South Gloucestershire, 96% of rated care homes are Good or Outstanding (England 82%). 2 of the 6 nearest homes are also Outstanding. Improving Prospects Ltd runs 3 care homes, and all 3 rated are Good or Outstanding.
