SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Firtree House Nursing Home is in the Good, with an area to improve tier ?, with 43 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Aria Healthcare Group LTD runs Firtree House Nursing Home, a nursing home in Tunbridge Wells, Kent with room for 50 residents. Its CQC registration covers older people. That is larger than most homes in Kent, where the typical home has 24 beds.
Aria Healthcare Group LTD runs 38 care homes, and 34 of the 38 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 4 out of 5 in February 2026. In Kent, 90% of homes score 5.
The current CQC rating is Good, published in March 2023. Safe, effective and caring were also Good. CQC rated responsive and well-led as Requires improvement. That matches its previous rating, from October 2020.
