SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Crossways Community is a 17-bed residential care home in Tunbridge Wells, Kent. The home is its own registered provider. It is registered to care for older people, younger adults, people with a learning disability or autism and people with mental health needs.
Of the 6 closest rated homes, none is rated above it. Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from September 2012. 90% of homes in Kent also score 5.
CQC rated it Good overall and in all five key questions in November 2018. Its rating before that, in June 2016, was the same. The rating is more than 5 years old. In Kent, 45% of ratings are that old (see how rating age varies by council).
