SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hallmark Chamberlain Court Luxury Care Home is in the Good tier ?, with 286 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Hallmark Chamberlain Court Luxury Care Home is one of 485 care homes in Kent: a 74-bed nursing home in Tunbridge Wells, run by Hallmark Care Homes (Tunbridge Wells) Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. That is larger than most homes in Kent, where the typical home has 24 beds.
In Kent, 79% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in October 2026. 90% of homes in Kent also score 5. Of the 6 closest rated homes, none is rated above it.
In August 2018, CQC gave it Good overall, and Good for each of the five key questions too. At over 5 years old, this rating is older than most. 45% of ratings in Kent are as old (how rating age varies by council).