SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown2 of 8 below good
Medicines optimisationSignificant shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Responding to people's immediate needsSome shortfalls
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 9 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Fleetwood Heights is in the Requires improvement tier ?, with 8 other homes in Calderdale.
79% of rated homes here are Good or Outstanding (England: 82%).
Harbour Healthcare Ltd runs Fleetwood Heights, a nursing home in Halifax, Calderdale with room for 72 residents. It is registered to care for older people, people with dementia, younger adults and people with a physical disability. Most homes in Calderdale are smaller: the median there is 24 beds.
CQC last rated the home in February 2026, giving it Requires improvement overall. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. It was also rated Requires improvement at the inspection before, in June 2023. That is more recent than most ratings in Calderdale, where the typical rating is about 3 years old. 9 of its 33 scored standards were below good, including “medicines optimisation”.
Angelcare Residential Living, 0.6 km away, is the closest home rated Good. It is one of 12 homes run by Harbour Healthcare Ltd. 7 of those with a rating are Good or Outstanding. The home changed owner in August 2024. Across Calderdale, 79% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 4 for food hygiene in March 2026. 67% of homes in Calderdale score the top mark of 5.
