SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Norton House Trading as Poole Beresford Ltd is in the Good, with an area to improve tier ?, with 6 other homes in Calderdale.
79% of rated homes here are Good or Outstanding (England: 82%).
Norton House Trading as Poole Beresford Ltd is a 27-bed residential care home in Elland, Calderdale. The home is its own registered provider. Its CQC registration covers older people and younger adults.
Of the 6 closest rated homes, none is rated above it. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2026. 67% of homes in Calderdale also score 5. In Calderdale, 79% of rated care homes are Good or Outstanding (England 82%).
CQC's latest rating, from September 2020, is Good overall. It was Good for safe, effective, caring and well-led as well. CQC rated responsive as Requires improvement. That is up from Requires improvement in June 2019. At over 5 years old, this rating is older than most. 36% of ratings in Calderdale are as old (how rating age varies by council).
