SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Glendale Lodge is in the Good, with an area to improve tier ?, with 43 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Extrafriend Limited runs Glendale Lodge, a residential care home in Deal, Kent with room for 32 residents. It is registered to care for older people.
CQC last rated the home in February 2019, giving it Good overall. Safe, caring, responsive and well-led were also Good. For effective, the rating was Requires improvement. It was also rated Good at the inspection before, in July 2016. At over 5 years old, this rating is older than most. 45% of ratings in Kent are as old (how rating age varies by council).
43 other homes in Kent share its tier, “Good, with an area to improve”. Its kitchen was rated 5 for food hygiene in September 2025. That is true of 90% of homes in Kent. None of the 6 nearest rated homes has a higher rating. It is one of 2 homes run by Extrafriend Limited. 2 of those with a rating are Good or Outstanding.
