SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Involving people to manage risksGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?64%Good
See the breakdownHide the breakdown3 of 7 below good
Freedom to speak upSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Capable, compassionate and inclusive leadersGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Heathcotes Care Limited, Glenfield is a residential care home in Leicester, Leicestershire with 6 registered beds. It is registered to care for younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The typical home in Leicestershire has 30 beds, so this one is on the small side.
45 of Heathcotes Care Limited’s 52 rated homes are Good or Outstanding (compare care home groups). Of the 5 closest rated homes, none is rated above it. 94 other homes in Leicestershire share its tier, “Good”.
CQC rated it Good overall and in all five key questions in May 2025. That is up from Requires improvement in August 2023. That is more recent than most ratings in Leicestershire, where the typical rating is about 4 years old. CQC found some shortfalls in “workforce wellbeing and enablement”, one of 8 standards out of 33 scored below good.
