SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Glover House is in the Good, with an area to improve tier ?, with 43 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Run by The Drive Care Homes Limited, Glover House is a residential care home in Ashford, Kent with 8 registered beds. Its CQC registration covers younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. The typical home in Kent has 24 beds, so this one is on the small side.
CQC last rated the home in July 2019, giving it Good overall. It was Good for safe, caring, responsive and well-led as well. Effective was rated Requires improvement. Its previous rating, in June 2018, was Requires improvement, so the home has improved. The rating is more than 5 years old. In Kent, 45% of ratings are that old (see how rating age varies by council).
Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from April 2019. That is true of 90% of homes in Kent. None of the 6 nearest rated homes has a higher rating. 2 of The Drive Care Homes Limited’s 2 rated homes are Good or Outstanding (compare care home groups).
