SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Hallmark Alexandra Grange Luxury Care Home is in the Good, with an area to improve tier ?, with 6 other homes in Wokingham.
93% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Hallmark Alexandra Grange Luxury Care Home
Hallmark Alexandra Grange Luxury Care Home is a 58-bed residential care home in Wokingham, run by Hallmark Care Homes (Wokingham) Limited. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in Wokingham are smaller: the median there is 16 beds.
CQC's latest rating, from April 2019, is Good overall. Safe, effective, caring and responsive were also Good. For well-led, the rating was Requires improvement. It was also rated Good at the inspection before, in September 2016. CQC hasn't re-rated the home for over 5 years, like 74% of homes in Wokingham. Here is how rating age varies by council.
CQC's register shows no registered manager at the moment. West Oak, 0.6 km away, is the closest home rated Outstanding. In Wokingham, 93% of rated care homes are Good or Outstanding (England 82%).
