SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Royal British Legion runs Halsey House, a nursing home in Cromer, Norfolk with room for 89 residents. CQC registers it to look after older people and people with dementia. The typical home in Norfolk has 29 beds, so this one is bigger than average.
Its kitchen was rated 5 for food hygiene in February 2025. 89% of homes in Norfolk also score 5. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). The nearest home with a higher rating is Faldonside Lodge (Outstanding), 0.2 km away. It is one of 6 homes run by The Royal British Legion. 5 of those with a rating are Good or Outstanding.
CQC last rated the home in April 2023, giving it Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. It was also rated Requires improvement at the inspection before, in May 2020.
