SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Faldonside Lodge is a 15-bed residential care home in Cromer, Norfolk, run by Mrs J Soobrayen. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. That is smaller than most homes in Norfolk, where the typical home has 29 beds.
17 other homes in Norfolk share its tier, “Outstanding”. The kitchen has a food hygiene rating of 5 (very good), from October 2025. 89% of homes in Norfolk also score 5. It is the only Outstanding home among the 7 closest.
The current CQC rating is Outstanding, published in February 2020. Caring, responsive and well-led were also Outstanding. CQC rated safe and effective as Good. That is up from Good in July 2017. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
