SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Handley House is a 66-bed residential care home in York, run by Ideal Carehomes Limited. Its CQC registration covers older people, people with dementia, people with mental health needs and people with a sensory impairment. That is larger than most homes in York, where the typical home has 44 beds.
Across York, 85% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 4 (good), from September 2026. In York, 63% of homes score 5. 11 of Ideal Carehomes Limited’s 11 rated homes are Good or Outstanding (compare care home groups). Of the 2 closest rated homes, none is rated above it.
In October 2020, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. The rating is more than 5 years old. In York, 44% of ratings are that old (see how rating age varies by council).
