SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Hartlands Residential Home is a 31-bed residential care home in Shrewsbury, Shropshire, run by Hartlands Care Home Limited. Its CQC registration covers people with dementia.
There is no registered manager on CQC's register right now. Of the 6 closest rated homes, none is rated above it. 60 other homes in Shropshire share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from September 2026. 91% of homes in Shropshire also score 5.
Its CQC rating, from March 2019, is Good across the board: overall and for every key question. Its rating before that, in June 2016, was the same. The rating is more than 5 years old. In Shropshire, 53% of ratings are that old (see how rating age varies by council).
