Nursing home · Windsor and Maidenhead

Harwood House

Spring Lane, Cookham Dean, Maidenhead, SL6 6PW

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 7 months ago ↓ Down from Good

CQC rating

Requires improvement
Published 19 March 2026 Rated 7 months ago ?
  • SafeAre people protected from abuse and avoidable harm?47%Requires improvement
    See the breakdownHide the breakdown6 of 8 below good
    • Learning cultureSignificant shortfalls
    • Medicines optimisationSignificant shortfalls
    • Safe and effective staffingSignificant shortfalls
    • Involving people to manage risksSome shortfalls
    • Safe environmentsSome shortfalls
    • SafeguardingSome shortfalls
    • Infection prevention and controlGood
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • September 2020Inspected, no new rating
  • May 2019GoodSECRW
  • November 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Windsor and Maidenhead

Harwood House is in the Requires improvement tier ?, with 9 other homes in Windsor and Maidenhead. 71% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (14%)
  • Good, with Outstanding areas 1 (3%)
  • Good 15 (43%)
  • Good, with an area to improve 4 (11%)
  • Requires improvement 10 (29%)

See all 35 care homes in Windsor and Maidenhead →

Care homes nearby

  • 16 Homeside Close
    Maidenhead, Windsor and Maidenhead · SL6 7RB · Residential care home · 8 beds1.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • White Lodge Care Home
    Marlow, Windsor and Maidenhead · SL7 1RP · Residential care home · 23 beds2.4 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • 5 Winston Court
    Maidenhead, Windsor and Maidenhead · SL6 5HU · Residential care home · 8 beds2.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • St Mark's Care Home
    Maidenhead, Windsor and Maidenhead · SL6 6DN · Nursing home · 80 beds2.9 km
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 9 months ago
  • Boulters Lock Residential Home
    Maidenhead, Windsor and Maidenhead · SL6 8HP · Residential care home · 32 beds3.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 months ago
  • 9 Allenby Road
    Maidenhead, Windsor and Maidenhead · SL6 5BF · Residential care home · 4 beds3.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near SL6 6PW →

About Harwood House

An independent nursing home in Maidenhead, Windsor and Maidenhead, Harwood House is run by an organisation of the same name. It has 35 beds. Its CQC registration covers older people.

Food hygiene inspectors scored the kitchen 5 out of 5 in September 2026. 81% of homes in Windsor and Maidenhead also score 5. Across Windsor and Maidenhead, 71% of rated homes are Good or Outstanding, against 82% for England. 16 Homeside Close, 1.9 km away, is the closest home rated Good.

The current CQC rating is Requires improvement, published in March 2026. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. Its previous rating, in May 2019, was Good, so the home has slipped. Ratings in Windsor and Maidenhead are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 7 fell below good. The lowest was “learning culture” (significant shortfalls).