SafeAre people protected from abuse and avoidable harm?44%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Consent to care and treatmentSignificant shortfalls
Assessing needsSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
Delivering evidence-based care and treatmentGood
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Independence, choice and controlSome shortfalls
Responding to people's immediate needsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Kindness, compassion and dignityGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Equity in accessGood
Listening to and involving peopleGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 8 good, 25 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Mark's Care Home is in the Requires improvement tier ?, with 9 other homes in Windsor and Maidenhead.
71% of rated homes here are Good or Outstanding (England: 82%).
St Mark's Care Home is a 80-bed nursing home in Maidenhead, Windsor and Maidenhead, run by Bupa Care Homes (ANS) Limited. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. That is larger than most homes in Windsor and Maidenhead, where the typical home has 32 beds.
In Windsor and Maidenhead, 71% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from July 2026. 81% of homes in Windsor and Maidenhead also score 5. Clara Court, 0.5 km away, is the closest home rated Outstanding. 26 of Bupa Care Homes (ANS) Limited’s 28 rated homes are Good or Outstanding (compare care home groups).
Its CQC rating, from January 2026, is Requires improvement across the board: overall and for every key question. Its previous rating, in March 2019, was Outstanding, so the home has slipped. The typical rating in Windsor and Maidenhead is about 4 years old, so this one is fairly recent. 25 of its 33 scored standards were below good, including “consent to care and treatment”.
