SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Durham County Council, Hawthorn House is a residential care home in Durham, County Durham with 10 registered beds. Its CQC registration covers people with a learning disability or autism. That is smaller than most homes in County Durham, where the typical home has 40 beds.
CQC last rated the home in April 2020, giving it Outstanding overall. It was Outstanding for caring, responsive and well-led as well. For safe and effective, the rating was Good. Before that, in June 2017, it was rated Good. CQC hasn't re-rated the home for over 5 years, like 29% of homes in County Durham. Here is how rating age varies by council.
None of the 6 nearest homes is rated Outstanding. The kitchen has a food hygiene rating of 5 (very good), from September 2026. That is true of 84% of homes in County Durham. In County Durham, 92% of rated care homes are Good or Outstanding (England 82%).