SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hazeldene House is in the Good, with an area to improve tier ?, with 43 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
An independent nursing home in Tunbridge Wells, Kent, Hazeldene House is run by an organisation of the same name. It has 79 beds. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs. That is larger than most homes in Kent, where the typical home has 24 beds.
The current CQC rating is Good, published in June 2022. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. Before that, in July 2019, it was rated Requires improvement.
Its kitchen was rated 5 for food hygiene in December 2025. That is true of 90% of homes in Kent. 43 other homes in Kent share its tier, “Good, with an area to improve”. None of the 6 nearest rated homes has a higher rating.
