Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?50%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSignificant shortfalls
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Safe and effective staffingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Consent to care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Listening to and involving peopleSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 16 good, 17 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Aspens Cornford Lane is in the Requires improvement tier ?, with 90 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Aspens Charities runs Aspens Cornford Lane, a residential care home in Tunbridge Wells, Kent with room for 50 residents. It is registered to care for older people, younger adults and people with a learning disability or autism. That is larger than most homes in Kent, where the typical home has 24 beds.
The current CQC rating is Requires improvement, published in June 2025. Safe, effective and well-led were also Requires improvement. Caring and responsive were rated Good. Its previous rating, in November 2018, was Good, so the home has slipped. That is more recent than most ratings in Kent, where the typical rating is about 4 years old. CQC found significant shortfalls in “involving people to manage risks”, one of 17 standards out of 33 scored below good.
