SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Heathercliffe Residential Care home is in the Good tier ?, with 37 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Heathercliffe Residential Care home
Heathercliffe Residential Care home is a 22-bed residential care home in Frodsham, Cheshire West and Chester, run by Pinestone Limited. Its CQC registration covers older people and people with dementia. That is smaller than most homes in Cheshire West and Chester, where the typical home has 39 beds.
CQC rated it Good overall and in all five key questions in January 2026. It was also rated Good at the inspection before, in November 2018. That is more recent than most ratings in Cheshire West and Chester, where the typical rating is about 4 years old. All 33 standards CQC scored were good.
In Cheshire West and Chester, 72% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in August 2025. That is true of 89% of homes in Cheshire West and Chester. None of the 6 nearest rated homes has a higher rating.
