SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hillcrest Residential Care Home is in the Good tier ?, with 37 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Hillcrest Residential Care Home
Run by Aurem Care (Hillcrest) Limited, Hillcrest Residential Care Home is a residential care home in Frodsham, Cheshire West and Chester with 32 registered beds. Its CQC registration covers older people and people with dementia.
CQC rated it Good overall and in all five key questions in January 2020. That matches its previous rating, from June 2017. At over 5 years old, this rating is older than most. 40% of ratings in Cheshire West and Chester are as old (how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. Across Cheshire West and Chester, 72% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from March 2026. That is true of 89% of homes in Cheshire West and Chester.
