SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Heatherdale Healthcare Limited is an independent 43-bed nursing home in Gillingham, Medway, registered with CQC under its own name. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in Medway are smaller: the median there is 19 beds.
The kitchen has a food hygiene rating of 5 (very good), from June 2026. 94% of homes in Medway also score 5. Across Medway, 72% of rated homes are Good or Outstanding, against 82% for England. Of the 6 closest rated homes, none is rated above it.
Its CQC rating, from July 2021, is Good across the board: overall and for every key question. Its previous rating, in February 2020, was Requires improvement, so the home has improved. CQC hasn't re-rated the home for over 5 years, like 42% of homes in Medway. Here is how rating age varies by council.
