SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Heatherwood Care Centre is a 24-bed residential care home in Purley, Croydon, run by Heatherwood Nursing Home Ltd. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs, people with a sensory impairment and people who use drugs or alcohol. That is larger than most homes in Croydon, where the typical home has 13 beds.
92 other homes in Croydon share its tier, “Good”. Its kitchen was rated 5 for food hygiene in December 2025. 79% of homes in Croydon also score 5. Of the 6 closest rated homes, none is rated above it. Heatherwood Nursing Home Ltd runs 3 care homes, and all 3 rated are Good or Outstanding.
In March 2023, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in January 2018.
