SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Russell Hill is in the Good, with Outstanding areas tier ?, with 0 other homes in Croydon.
90% of rated homes here are Good or Outstanding (England: 82%).
Russell Hill is a 9-bed residential care home in Purley, Croydon, run by Independence Homes Limited. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism and children.
Across Croydon, 90% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in June 2023. 79% of homes in Croydon also score 5. Of the 6 closest rated homes, none is rated above it. It is one of 6 homes run by Independence Homes Limited. 5 of those with a rating are Good or Outstanding.
CQC's latest rating, from March 2018, is Good overall. Safe, effective, caring and well-led were also Good. Responsive was rated Outstanding. Its rating before that, in November 2015, was the same. At over 5 years old, this rating is older than most. 32% of ratings in Croydon are as old (how rating age varies by council).
