SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in June 2026. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Heaton House Residential Care Home is in the Outstanding tier ?, with 11 other homes in West Sussex.
85% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Heaton House Residential Care Home
Heaton Healthcare Limited runs Heaton House Residential Care Home, a residential care home in Worthing, West Sussex with room for 14 residents. Its CQC registration covers older people and people with dementia. The typical home in West Sussex has 27 beds, so this one is on the small side.
CQC last rated the home in November 2019, giving it Outstanding overall. Responsive and well-led were also Outstanding. CQC rated safe, effective and caring as Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its previous rating, in July 2016, was Good, so the home has improved. The rating is more than 5 years old. In West Sussex, 32% of ratings are that old (see how rating age varies by council).
The home changed owner in June 2026. None of the 6 nearest homes is rated Outstanding. 11 other homes in West Sussex share its tier, “Outstanding”. Its kitchen was rated 5 for food hygiene in August 2026. That is true of 92% of homes in West Sussex.
