Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Safe environmentsSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Learning cultureGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?55%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 15 good, 18 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Henwick Grange is in the Requires improvement tier ?, with 23 other homes in Worcestershire.
85% of rated homes here are Good or Outstanding (England: 82%).
Henwick Grange is a 56-bed nursing home in Worcester, Worcestershire, run by Shaftesbury Care GRP Limited. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. Most homes in Worcestershire are smaller: the median there is 35 beds.
CQC's latest rating, from October 2025, is Requires improvement overall. Safe, effective, caring and well-led were also Requires improvement. For responsive, the rating was Good. That is down from Good in November 2022. That is more recent than most ratings in Worcestershire, where the typical rating is about 4 years old. CQC found significant shortfalls in “safe environments”, one of 18 standards out of 33 scored below good.
The Willows Care Home, 0.7 km away, is the closest home rated Good. Shaftesbury Care GRP Limited runs 6 care homes, and 5 of the 6 rated are Good or Outstanding. Its kitchen was rated 5 for food hygiene in February 2026. That is true of 92% of homes in Worcestershire. 23 other homes in Worcestershire share its tier, “Requires improvement”.
