SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Shaftesbury Care GRP Limited runs Donwell House, a nursing home in Washington, Sunderland with room for 63 residents. It is registered to care for older people, people with dementia, younger adults and people with a physical disability. The typical home in Sunderland has 34 beds, so this one is bigger than average.
In August 2020, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in September 2019, was Requires improvement, so the home has improved. CQC hasn't re-rated the home for over 5 years, like 43% of homes in Sunderland. Here is how rating age varies by council.
The kitchen has a food hygiene rating of 5 (very good), from September 2024. That is true of 96% of homes in Sunderland. In Sunderland, 93% of rated care homes are Good or Outstanding (England 82%). It is one of 6 homes run by Shaftesbury Care GRP Limited. 5 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Holly House Care Home (Outstanding), 1.2 km away.
