Residential care home · Windsor and Maidenhead

Herewards House

15 Ray Park Avenue, Maidenhead, SL6 8DP

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 5 months ago

CQC rating

Requires improvement
Published 21 May 2026 Rated 5 months ago ?
  • SafeAre people protected from abuse and avoidable harm?53%Requires improvement
    See the breakdownHide the breakdown7 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • SafeguardingSome shortfalls
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?63%Good
    See the breakdownHide the breakdown3 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • May 2020Requires improvementSECRW
  • August 2017GoodSECRW

Read the full report on the CQC website ↗

How it compares in Windsor and Maidenhead

Herewards House is in the Requires improvement tier ?, with 9 other homes in Windsor and Maidenhead. 71% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (14%)
  • Good, with Outstanding areas 1 (3%)
  • Good 15 (43%)
  • Good, with an area to improve 4 (11%)
  • Requires improvement 10 (29%)

See all 35 care homes in Windsor and Maidenhead →

Care homes nearby

  • Meadowbank Residential Care Home
    Maidenhead, Windsor and Maidenhead · SL6 1DA · Residential care home · 22 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 months ago
  • Normanhurst Residential Home
    Maidenhead, Windsor and Maidenhead · SL6 1PB · Residential care home · 23 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 months ago
  • Nightingales Care Home
    Maidenhead, Windsor and Maidenhead · SL6 8LD · Residential care home · 17 beds1.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Boulters Lock Residential Home
    Maidenhead, Windsor and Maidenhead · SL6 8HP · Residential care home · 32 beds1.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 months ago
  • 16 Homeside Close
    Maidenhead, Windsor and Maidenhead · SL6 7RB · Residential care home · 8 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Larchfield House
    Maidenhead, Windsor and Maidenhead · SL6 2SJ · Nursing home · 98 beds2.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago

More care homes near SL6 8DP →

About Herewards House

Herewards House is a 27-bed residential care home in Maidenhead, Windsor and Maidenhead. The home is its own registered provider. CQC registers it to look after older people, people with dementia and younger adults.

Across Windsor and Maidenhead, 71% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 3 for food hygiene in September 2025. In Windsor and Maidenhead, 81% of homes score 5. The nearest home with a higher rating is Meadowbank Residential Care Home (Good), 1.6 km away.

The current CQC rating is Requires improvement, published in May 2026. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. That matches its previous rating, from May 2020. Ratings in Windsor and Maidenhead are typically about 4 years old, which makes this one newer than most. CQC found significant shortfalls in “governance, management and sustainability”, one of 11 standards out of 33 scored below good.