SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Hermitage Way - Telford is in the Good tier ?, with 20 other homes in Telford and Wrekin.
80% of rated homes here are Good or Outstanding (England: 82%).
Run by HF Trust Limited, Hermitage Way - Telford is a residential care home in Telford, Telford and Wrekin with 7 registered beds. Its CQC registration covers older people, younger adults and people with a learning disability or autism. It is a small home for Telford and Wrekin, where the median is 33 beds.
Woodside Place, 1.3 km away, is the closest home rated Outstanding. HF Trust Limited runs 25 care homes, and 21 of the 25 rated are Good or Outstanding. In Telford and Wrekin, 80% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in February 2016. 88% of homes in Telford and Wrekin also score 5. There is no registered manager on CQC's register right now.
Its CQC rating, from February 2020, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in October 2017. At over 5 years old, this rating is older than most. 60% of ratings in Telford and Wrekin are as old (how rating age varies by council).
