SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Bramley Health Limited runs Heron View Care Home, a nursing home in Croydon with room for 35 residents. CQC registers it to look after older people, younger adults and people with mental health needs. The typical home in Croydon has 13 beds, so this one is bigger than average.
In April 2023, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in July 2019.
None of the 6 nearest rated homes has a higher rating. 4 of Bramley Health Limited’s 5 rated homes are Good or Outstanding (compare care home groups). In Croydon, 90% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from September 2025. That is true of 79% of homes in Croydon.
