SafeAre people protected from abuse and avoidable harm?88%★Outstanding
See the breakdownHide the breakdown4 of 8 exceptional
Infection prevention and controlGood
Medicines optimisationGood
Safe and effective staffingGood
SafeguardingGood
Involving people to manage risksExceptional
Learning cultureExceptional
Safe environmentsExceptional
Safe systems, pathways and transitionsExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?93%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Freedom to speak upGood
Shared direction and cultureGood
Capable, compassionate and inclusive leadersExceptional
Governance, management and sustainabilityExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 9 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Bramley Health Limited, Chestnut Lodge Care Home is a nursing home in Croydon with 42 registered beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. That is larger than most homes in Croydon, where the typical home has 13 beds.
CQC's latest rating, from April 2026, is Outstanding overall. It was Outstanding for safe and well-led as well. Effective, caring and responsive were rated Good. That is more recent than most ratings in Croydon, where the typical rating is about 4 years old. None of its 33 scored standards was below good, and 9 were exceptional.
4 of Bramley Health Limited’s 5 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest homes is rated Outstanding. The kitchen has a food hygiene rating of 5 (very good), from February 2025. That is true of 79% of homes in Croydon. 2 other homes in Croydon share its tier, “Outstanding”.
