SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?62%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?55%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Independence, choice and controlSome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Kindness, compassion and dignityGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 12 good, 21 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Albany Lodge is one of 121 care homes in Croydon: a 100-bed nursing home in Croydon, run by Olympus Opco LTD. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. Most homes in Croydon are smaller: the median there is 13 beds.
The kitchen has a food hygiene rating of 5 (very good), from February 2025. 79% of homes in Croydon also score 5. In Croydon, 90% of rated care homes are Good or Outstanding (England 82%). Olympus Opco LTD has run the home since January 2025, when it changed owner. It is one of 15 homes run by Olympus Opco LTD. 11 of those with a rating are Good or Outstanding. Shepherds Corner, 0.6 km away, is the closest home rated Good.
The current CQC rating is Requires improvement, published in December 2025. It was Requires improvement for safe, caring and well-led as well. Effective and responsive were rated Good. Its rating before that, in February 2024, was the same. The typical rating in Croydon is about 4 years old, so this one is fairly recent. 21 of its 33 scored standards were below good, including “independence, choice and control”.
