SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Herons Lea Residential Home Limited is in the Good, with Outstanding areas tier ?, with 27 other homes in Devon.
90% of rated homes here are Good or Outstanding (England: 82%).
Herons Lea Residential Home Limited is a 20-bed residential care home in Bideford, Devon. The home is its own registered provider. It is registered to care for older people, people with dementia and people with mental health needs.
CQC's latest rating, from May 2018, is Good overall. Safe, effective, responsive and well-led were also Good. For caring, the rating was Outstanding. That matches its previous rating, from January 2016. At over 5 years old, this rating is older than most. 51% of ratings in Devon are as old (how rating age varies by council).
None of the 5 nearest rated homes has a higher rating. Its kitchen was rated 5 for food hygiene in June 2026. That is true of 86% of homes in Devon. In Devon, 90% of rated care homes are Good or Outstanding (England 82%).
